Refund & Cancellation Policy

Last updated: July 2026

In short: you can cancel your Pro subscription anytime and keep access until the end of the period you already paid for. We don't auto-charge after cancellation.

1. Subscription billing

ProfileIQ Pro is billed at ₹199/month as a recurring subscription through Razorpay. Your card/UPI will be charged automatically each month until you cancel.

2. Cancelling your subscription

You can cancel anytime by contacting us at support@profileiq.co.in. Once cancelled, you will not be charged for future billing cycles, and you'll continue to have Pro access for the remainder of the period you already paid for.

3. Refunds

Because ProfileIQ provides immediate access to AI-generated analysis and rewrites upon payment, subscription charges are generally non-refundable once a billing cycle has started. However, we will consider refund requests in cases such as:

A duplicate or accidental charge
A technical failure on our end that prevented you from using the service you paid for
A charge made after you had already cancelled

To request a refund, email support@profileiq.co.in with your registered email and payment reference. We aim to respond within 3–5 business days.

4. Failed or disputed payments

If a renewal payment fails, we may retry the charge; your Pro access continues uninterrupted until the period you last successfully paid for actually ends. If you believe a charge was made in error, contact us before raising a dispute with your bank so we can resolve it directly.

5. Free plan

The free plan has no charges, so no refund applies. You can use it without providing payment details.

6. Contact us

For billing questions, cancellations, or refund requests, reach us at support@profileiq.co.in.